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Rewards Guide for New Players

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The guide contains useful information about the new reward system in Heroes 2.0 for both new and/or returning players.

Heroes 2.0 introduced loot chests and two new currencies - Gems (qmWE7jw.png) & Shards (cKH02v7.png).

Loot Chests

  • Contain random assortment of Heroes, Skins, Banners, Sprays, Announcers, Voice Lines and Emojis
  • Each loot chest contains four items of any quality, but type-specific loot chests (rare/epic) guarantee at least 1 item of that quality
  • You don't need to open them immediately. Loot isn't decided at the time of acquisition, but when they are opened
  • You can obtain 10 loot chests and other rewards in Nexus Challenge 2.0

Acquisition

There are several ways to acquire loot chests.

qmWE7jw.png Gems 

  • Reaching Player Level 5 rewards 1,000 Gems (qmWE7jw.png
  • Every 25 Player Levels, you get 150 Gems (qmWE7jw.png)
  • Heroes, featured items (Skins & Mounts) and loot chests can be purchased with Gems (qmWE7jw.png)
Amount Price
1 Chest cnocN53.png 100
5 Chests cnocN53.png 500
12 Chests cnocN53.png 1,000
25 Chests cnocN53.png 2,000
52 Chests cnocN53.png 4,000

Progression

Hero Brawls now reward 1 rare loot chest per week instead of 1,000 Gold (rTJbkKV.png). Rewards from progression are as follows

Type When? What?
Common Every Player Level that doesn't grant a Rare/Epic/Hero-specific chest Common quality items or higher
Rare Every 5 Player Levels At least 1 item of rare quality or higher
Epic Every 10 Player Levels At least 1 item of epic quality or higher
Hero-Specific Every 10 Hero Levels At least 1 item for that Hero

WoW Gold

WoW TokenWoW Token can be converted into Battle.net Balance, so you may use WoW Gold to buy loot chests (thanks to @Banard for mentioning).

Rerolls

  • Each loot chest can be rerolled three times. The first reroll costs 250 Gold (rTJbkKV.png), all subsequent rerolls cost additional +250 Gold (rTJbkKV.png) (up to 750 Gold (rTJbkKV.png) for the third reroll)
  • Rerolls for Epic loot chests start at 750 Gold (rTJbkKV.png) (thanks to @Caldyrvan)
  • The original contents will be permanently gone when rerolling a chest, so be careful

rTJbkKV.png Gold

  • Currency gained from playing matches and completing daily quests used to purchase (permanently unlock) Heroes and reroll loot chests
  • Every 5 Hero levels you receive 500 Gold (rTJbkKV.png)
  • Stimpacks increase Gold gain from playing matches by 150%

cKH02v7.png Shards

  • Used to forge Cosmetic items
  • You'll receive a random amount of Shards (cKH02v7.png) from loot chests
  • If a loot chest contains a duplicate item reward (thanks to @Caldyrvan for pointing out), you get
    • 400 cKH02v7.png Shards for a Legendary duplicate item
    • 100 cKH02v7.png for an Epic duplicate item
    • 20 cKH02v7.png for a Rare duplicate item
    • 5 cKH02v7.png for a Common duplicate item

(Source // Source)

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Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

Edited by Valhalen

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1 hour ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

You are right, that is probably the best thing to do based off of the amount you would save but the amount of patience and discipline  you would need to save that much should at least get you some extra chests in my opinion. I mean, the time you would have to put in to even grind that much......damn. lol

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2 hours ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

I would think that would depend on how much you yourself might want to use those gems instead to get any individual items at the cost of those gems rather then the random chance of getting it in a loot chest. And if the item you desire is even able to be bought with gems currently. Like for example the Arthus Vampire Count skin, which you can no longer buy with gems or forge with shards so, from the looks of it in-game since it's not shown anywhere at all anymore as if it doesn't exist, can only be acquired randomly as a legendary out of a loot crest. Or another example, that is shown in game as a skin you can get, is Diablo's new Prime Evil skin that you can only get as a a legendary from loot chest.

I would say personally if you were going to get the 52 loot chest for 4k gems then you would want to hoard up your gold like crazy too so you have the gold to spend on all the possible rerolls you'll want to make on all those chest. I myself still have 30 of my loot chest from the change over to 2.0 because I ran out of gold to make re-rolls with and so I'm not gonna roll any chest without the gold to make those re-rolls and give myself better chances at getting items I want from those chest. Of course to the same token you could always hoard those 52 chest if or when you get them. Or any chest you get for that matter as well since you can always open them later when new skins and heroes come into the game that you want. Since they roll at opening rather then when you are rewarded chest. 

To the same end of value in chest, one of my HOTS friends suggested that he has been forging lots of the 40 shard cost 'common'  voice lines and sprays so that when he opens chest and gets them he will at least get 5 shards on a regular basis from the duplicates. It's a decent idea considering there's 5 voice lines per hero and with 65 heroes currently in the game that's 325 voice lines. Which I know has been the majority of commons I've been getting in the chest I open myself.

So there's a few things for you to consider in general when it comes to loot chest and gems and gold and shards and getting the most value out of them.

Dana 'Cyber D' Vonaven

Edited by CyberDVonaven
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For the OP, you might want to add that epic chests cost more gold to re roll them.

Gems: Depending on how much you play it may be pointless to buy chests with gems:

If you can manage to gain at least one level per day (without any major xp bonuses) that would be 30 chests plus possible Hero chests in one month. Using a 30 days stim pack (costs 1000 gems) would earn you about 30 additional levels. This is already better than the chests you can buy for 1000 or 2000 gold. If you are a player that plays more you can easily get 4 levels per day with a stim pack which would be about 60 chests per month you get for 1000 gems.

Considering the time you would need to get 4000 gems this might be a better alternative. It boosts your gold gain from games by 150% as well which might help you to get new heroes or afford chest re rolls.

I know it is not an exact calculation because win bonus is not affected by Stim Pack.

Edited by Caldyrvan

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Rerolling chests costs different amount depending on quality. Beyond epic there is also a veteran chest or sth which is more expensive to reroll than epic chests.

Common chests have no minimum quality (4 common or better). Higher quality chests contain a minimum amount of a certain rarity. Epic chests have at least 1 rare item. Veteran chests 1 legendary item.

Thus if gold is available for rerolls it may be advisable to reroll chests at least once the attempt to get more than the minimum amount of higher quality items (or sth you like). If before reroll youre given only the minimum quality items for that chest you cant loose much (in terms of quality item numbers) by rerolling.

Reroll common chests for at least one rare item or better. Reroll Epic chests for at least 1 epic item or better or 2 rares or better. Reroll veteran chest for more than 1 Legendary item, e.g. 1 Legendary + minimum 1 rare or epic.

 

Also: Isn't the number of shards awarded not random but like in Overwatch determined by the quality of the duplicate item?

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There are no Veteran Chests, those were just created for dedicated players to compensate for the lost chest from lower levels. Players got them on launch day depending on they level there is (atm) no way to gain those chest.

Shards is simple, duplicate Items: Legendary 400, epic 100, rare 20, common 5.

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10 hours ago, KingMe said:

You are right, that is probably the best thing to do based off of the amount you would save but the amount of patience and discipline  you would need to save that much should at least get you some extra chests in my opinion. I mean, the time you would have to put in to even grind that much......damn. lol

or just use wow gold.....

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12 hours ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

i would just use wow gold....

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Thank you everyone! Great feedback as usual! I've updated the original post with credits :)

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11 hours ago, Banard said:

i would just use wow gold....

Umm... o_O? I'm guessing a lot of us that play HOTS don't play WoW very much, if at all.

And from what I've been told by friends that play WoW all the time. To even get the 100k in gold in WoW it would take to get a WoW Token from the auction house (which are equal to either $12 or $15 I'm not sure which it is) added to your Blizzard account wallet, changed from the one month of WoW game time it usually provides, it would take you grinding just for gold in WoW for at least several hours or more a night for over a month to get that 100k. And that's assuming you even knew how and where to go for the most efficient ways to even do that and had a character that was a high enough lvl to get it done.

 So yeah... Not the best suggestion, but thanks for it anyhow I guess.

Edited by CyberDVonaven

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14 minutes ago, CyberDVonaven said:

Umm... o_O? I'm guessing a lot of us that play HOTS don't play WoW very much, if at all.

And from what I've been told by friends that play WoW all the time. To even get the 100k in gold in WoW it would take to get a WoW Token from the auction house (which are equal to either $12 or $15 I'm not sure which it is) added to your Blizzard account wallet, changed from the one month of WoW game time it usually provides, it would take you grinding just for gold in WoW for at least several hours or more a night for over a month to get that 100k. And that's assuming you even knew how and where to go for the most efficient ways to even do that and had a character that was a high enough lvl to get it done.

 So yeah... Not the best suggestion, but thanks for it anyhow I guess.

It's a great suggestion. Earning gold in World of Warcraft isn't hard and you definitely don't need to farm several hours a day to earn 100K / month. Many HotS players are also WoW players (there was a quite popular promotion that gave you Primal FlamesaberPrimal Flamesaber mount in WoW). Many WoW players are sitting at millions of gold and don't know what to spend them on. Loot chests and Hearthstone cards are definitely a great sink right there, especially if you're playing more than one Blizzard title.

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      Kerrigan
      Base
      Ravage [Q] Baseline quest now provides 7 stacks per kill, up from 5. Baseline quest requirements increased to 85/150, up from 75/125. Talents
      Level 7 Bladed Momentum Cooldown reduction increased to .75 seconds, up from .6 seconds. Thrall
      Talents
      Level 1 Maelstrom Weapon Completion requirements increased to 25/55/100, up from 20/40/100. Falstad
      Base
      Lightning Rod [W] Now strikes every .8 seconds, down from 1 second. Total number of strikes stay the same. Range increased by 1. Talents
      Level 1 Frequent Flyer Cooldown increased to 60 seconds, up from 45 seconds. Quest requirements increased to 60/150/300, up from 50/125/300. Sylvanas
      Talents
      Level 4 Possession Now has a 1 second cooldown between uses, down from 2 seconds. Level 4 Unstable Poison Damage increased to 150, up from 130. Level 4 Haunting Arrows No longer affects Mercs. Gul'dan
      Talents
      Level 1 Echoed Corruption Pinnacle Reward healing increased to 100%, up from 50%. Pinnacle Reward requirement reduced to 85, down from 100. Level 16 Ruinous Affliction Damage reduced by 10%. Map Updates
      Alterac Pass Objective capture time is now capped at 55 seconds. Blackheart's Bay Cannon damage increased to 2,875, up from 2,815. Volskaya Foundry Late game health scaling of Protector increased. Warhead Junction Attacking a burning building now stops the duration of burn for 3 seconds. Click here to discuss this post with other players
      in the official Heroes of the Storm forums.

       
    • By Elitesparkle
      Blizzard released a new patch for Heroes of the Storm and here are the official Patch Notes with all the changes.
      (Source)
      Our next Heroes of the Storm patch is live! Read on for more information.
      NOTE: Orange text indicates a change between PTR and Live notes.
      Quick Navigation:
      General Map Updates Balance Update Bug Fixes General
      New Skin: Bonny Butcher
      New Skin: Warthog Gear Head Thrall
      Players will now receive an announcement when a quest milestone is reached. This will only announce to the player who achieved the milestone. Ranges of abilities on numerous Heroes have been updated to be more consistent. This may cause certain abilities ranges to reduce or increase. Brawl Starting January 2026, Brawls will only be open the first 5 days of every month. Updated Homescreen and Startup Music. Return to Top
      Map Updates
      General A new Fallback Tower has been added to the longer lanes on each of the following battleground maps. This new tower will die when its corresponding Fort dies: Alterac Pass, Battlefield of Eternity, Blackheart's Bay, Braxis Holdout, Cursed Hollow, Dragon Shire, Garden of Terror, Hanamura Temple, Infernal Shrines, Sky Temple, Tomb of the Spider Queen, Volskaya Foundry, and Warhead Junction. Attacks from the Core, Keeps, Forts, Fallback Towers, and Towers near Keeps will now reduce Hero armor, and the reduction has been increased from -10/-20 Armor to -20/-40 Armor. Fallback Towers have the same HP and Attack Damage as Keep Towers. Forts, Keeps, and the Core will no longer grant Allied Heroes that take damage in their radius 35 Armor for 4 seconds. The comeback system has been slightly magnified, particularly at wide level gaps. Alterac Pass Objective capture timer reduced by 5 seconds in each phase. The first phase only spawns a single defending unit. Cavalry now gain more health in the later stages of the game. Cavalry now take 60% damage from structures (up from 50%). Braxis Holdout Early objectives have lowered in health by 15%, but scaling has been increased significantly after 15 minutes. Garden of Terror Garden Terror health scaling increased. Garden Terror structure disabling plant bulb now damages itself at 10% per second (up from 6%). Infernal Shrines Early objectives have lowered in health by 15%, but scaling has been increased significantly after 15 minutes. Warhead Junction Nuke damage has been changed to flat, scaling damage. Scaling is updated when a Warhead is picked up. Nukes now deal double damage versus Forts, Keeps, and the Core. Return to Top
      Balance Update
      General
      Pinnacle Rewards have been added to mutiple Heroes. These will be hard to obtain but provide powerful rewards. Heroes
      Falstad
      Base
      Lightning Rod [W] Cooldown reduced from 13 seconds to 12 seconds. Talents
      Level 1 Dishonorable Discharge REWORK: No longer reduces CD. Bonuses are now provided at 20/45/75 hits. At 20 hits, gain 30% damage. At 45 hits, gain an additional 75% damage and reduce the cooldown by 2 seconds. Pinnacle Reward: At 75 hits, Lightning Rod provides 2 additional strikes and Stuns for 1.25s on its last strike. Frequent Flyer REWORK: Reduced attack speed bonus from 40% to 25%. Now provides 1 stack per minion and 5 stacks per Hero. At 50 stacks, gain 20 Attack Damage. At 125 stacks, gain an additional 50 Attack Damage. Pinnacle Reward: At 300 stacks, gain an additional 125 Attack Damage. Gathering Storm REWORK: Bonuses are now provided at 30/80/150 stacks, rather than incremental gains. At 30 stacks, gain 30% damage. At 80 stacks, gain an additional 50% damage. Pinnacle Reward: At 150 stacks, gain an additional 70% damage. REWORK: Lose 8 stacks on death, but can not lose milestones that have already been completed. Level 7 Charged Up Moved to be a Level 13 Talent. No longer provides additional hits, but instead provides cooldown refresh on Hero takedowns. Level 13 Thunderstrikes Moved to be a Level 7 Talent. Guldan
      Base
      Corruption [E] Mana cost increased from 80 to 90. Talents
      Level 1 Echoed Corruption Increased stack requirement to 60. Pinnacle Reward: At 100 stacks, Corruption now heals for 50% of the damage dealt. Pursuit of Flame Increased radius from 10% to 15%. Reworded to say "Fel Flame's area is increased by 33%". Progress is now reset upon death and can not lose progress upon completion. Johanna
      Base
      Punish [Q] Slow on enemies reduced from 60% to 50%. Talents
      Level 4 Subdue Slow on enemies reduced from 80% to 70%. Kael'thas
      Talents
      Level 1 Convection REWORK: Every 20th Hero hit permanently increases Flamestrike damage by 150 and Kael'thas's maximum Health by 50. Kerrigan
      Base
      Primal Grasp [E] Cooldown reduced from 10 to 8. Delayed damage reduced from 195 to 165. Initial damage increased from 25 to 40. Ravage [Q] Damage reduced from 130 to 115. Now includes a baseline quest: Kill enemies within 1.5 seconds of hitting them with Ravage. Minions grant 1 progress and Heroes grant 5. At 75 stacks, Ravage gains 125 damage. Pinnacle Reward: At 125 stacks, Ravage gains 200 additional damage. Impaling Blades [W] Cooldown reduced from 12 seconds to 9 seconds. Damage reduced from 165 to 140. Radius increased from 1.5 to 1.65. Stun duration reduced from 1 second to .75 seconds. Assimilation [D] Increased the amount of shield gained from Basic Attacks from 10% to 20% of damage dealt. Talents
      Level 1 Fury of the Swarm No longer increases shields gained from Basic Attacks. Level 4 Sharpened Blades Talent has been removed. Ravaging Ferocity NEW: Gain 25% attack speed for 3 seconds after using Ravage. Level 7 Boundless Fury Cooldown increased from 10 seconds to 12 seconds. Queen of Blades Cooldown reduction increased from 3 seconds to 4 seconds. Level 10 Summon Ultralisk Damage reduced from 250 to 225. Level 13 Chrysalis HP lowered from 750 to 650. Reduced the amount of health regenerated from 5% max health per second to 4%. Level 16 Painful Spikes Damage reduced from 70 to 60. Level 20 Omegastorm Increased extended duration from .25 seconds per hit to .4 seconds per hit. Sylvanas
      Base
      Black Arrows [D] Black Arrows now refers to what was previously called "Banshee's Curse". New Baseline Quest: Deal damage to Heroes or Structures with 3 stacks of black arrows. At 250 stacks, increased the damage bonus of Black Arrows to 50%. Pinnacle Reward: At 400 stacks, heal for 25% of damage dealt against enemies with 3 stacks of Black Arrows, doubled against Heroes. Reduced base damage bonus of Black Arrows to 15%. Activatable portion of Black Arrows has been removed. Talents
      Level 1 Unfurling Shadows Talent has been removed. Unrelenting Torment NEW: Increases the damage of Shadow Dagger by 20% and increase its duration by 1 second. Level 4 Haunting Arrows NEW: You can now activate Black Arrows to cause all damage dealt to stun non-heroes. 90 second cooldown, reduced by 3 seconds when attacking a structure. Possession Now a Baseline ability. 25 seconds to restore each charge, 2 seconds cooldown. Max 4 charges. Level 7 Barbed Shot Bonus damage increased from 350% to 400%. Lost Soul REWORK: Reduces the cooldown of Shadow Dagger when attacking non-minions with 3 stacks of Black Arrows by .75 seconds, doubled against Heroes. Level 13 Windrunner Recast window reduced from 5 seconds to 4 seconds. Thrall
      Talents
      Level 1 Crash Lightning REWORK: Bonuses are now provided at 15 and 30 stacks. At each milestone, Chain Lightning gains 270 damage. Lose 6 stacks on death, but can not lose milestones that have already been completed. Echo of the Elements REWORK: Bonuses are now provided at 20/40/100 stacks. At 20 stacks, reduce mana cost of Chain Lightning by 20. At 40 stacks, Chain Lightning gains an extra charge and will bounce one additional time. Pinnacle Reward: At 100 stacks, Chain Lightning will fork to an additional target each time it bounces. Rolling Thunder Moved to be a Level 7 Talent. No longer increases Chain Lightning bounces by 1. Level 7 Maelstrom Weapon Moved to be a Level 1 Talent. REWORK: Bonuses are now provided at 20/40/100 stacks, rather than incremental gains. At 20 stacks, gain 20 damage and increase the movespeed bonus to 40%. At 40 stacks, gain an additional 40 damage and Thrall permanently gains 15% increased movement speed. Pinnacle Reward: At 100 stacks, Frostwolf Resilience now provides +200% Healing. Level 16 Tempest Fury No longer provides additional quest stacks. Thunderstorm Increased damage bonus provided at max stacks from 25% to 30%. Level 20 Wind Rush Cooldown increased from 80 seconds to 90 seconds. Tyrael
      Talents
      Level 1 Ardent Restoration Maximum healing stacks reduced from 10 to 8. Level 4 Reciprocate Damage reduced from 190 to 170. Level 7 Burning Halo Damge per second reduced from 15 to 12. Level 10 Sanctification Cooldown reduced from 90 seconds to 85 seconds. Mana cost reduced from 75 to 70. Level 20 Aspect of Justice Cast time reduced from 1.5 seconds to 1.25 seconds. Cooldown reduction per enemy Hero hit increased from 10% to 15%. Zul'jin
      Base
      Basic Attack Damage decreased from 96 to 94. You Want Axe? [D] No longer has a cap on stacks. Now causes Zul'jin to lose 3 stacks (15 hits) on death. Talents
      Level 1 Headhunter Increased damage bonus per hero kill from 2% to 2.5%. Return to Top
      Bug Fixes
      Map
      Blackheart's Bay Fixed an issue that caused the Battleground Objective to not start if a particular chest is the last destroyed chest. Fixed an issue that caused the help text for attacking the Treasure Chest to not disappear if a particular chest is attacked. Warhead Junction Fixed Warhead Junction Nuke Damage Dealt tracking. Heroes
      Cho'gall Base Eye of Kilrogg [Skill 1] Fixed an issue that caused the Eye of Kilrogg's cast range indicator to be slightly larger than the ability range. Level 1 We See You! Fixed an issue that caused We See You's range increase tooltip value to display incorrectly after being selected. D.Va Fixed an issue that caused D.Va's Mech to not respawn with the correct amount of Blackheart's Bay Doubloons. Base Defense Matrix [W] Fixed missing icon in D.Va's Quick Cast setting for Retarget Defense Matrix. Gazlowe Level 16 Firin' Mah Lazors Fixed an issue that caused Firin' Mah Lazorz's warning to not display correctly. Fixed an issue that caused Big Top Gazlowe's Firin' Mah Lazorz to create permanent visuals. Kael'thas Base Living Bomb [W] Living Bomb will not activate its effects on a target that becomes immune to Living Bomb. Living Bomb will now apply its effects if the target dies with Living Bomb. Raynor Base Adrenaline Rush [E] Fixed an issue that caused Adrenaline Rush to not display the base duration in its tooltip after selecting Give Me More. Stukov Level 1 Reactive Ballistospores Fixed Reactive Ballistospores tooltip. Tychus Base Overkill [Q] Overkill retarget can now also be targeted in a direction. When clicking near or on a target, it will attach to that target, but if no targets are nearby, Overkill will start firing in that direction. If Overkill hits a target while firing in a direction, that target will become Overkill's primary target. If Overkill is active when there are no possible targets, Overkill will no longer be cancelled, and instead will start firing in the direction of the last primary target. Fixed an issue that caused mounting to not interrupt Overkill. Valla Base Hatred [D] Fixed Hatred Tooltip. Level 20 Storm of Vengeance Fixed an issue that caused Storm of Vengeance to not grant 2% Attack Speed per Hatred stack. Zagara Level 1 Infest Fixed Infest active current bonus tooltip. Level 16 Mutalisk Fixed Mutalisk tooltip. Return to Top
      Click here to discuss this post with other players in the official Heroes of the Storm forums.

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