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Rewards Guide for New Players

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The guide contains useful information about the new reward system in Heroes 2.0 for both new and/or returning players.

Heroes 2.0 introduced loot chests and two new currencies - Gems (qmWE7jw.png) & Shards (cKH02v7.png).

Loot Chests

  • Contain random assortment of Heroes, Skins, Banners, Sprays, Announcers, Voice Lines and Emojis
  • Each loot chest contains four items of any quality, but type-specific loot chests (rare/epic) guarantee at least 1 item of that quality
  • You don't need to open them immediately. Loot isn't decided at the time of acquisition, but when they are opened
  • You can obtain 10 loot chests and other rewards in Nexus Challenge 2.0

Acquisition

There are several ways to acquire loot chests.

qmWE7jw.png Gems 

  • Reaching Player Level 5 rewards 1,000 Gems (qmWE7jw.png
  • Every 25 Player Levels, you get 150 Gems (qmWE7jw.png)
  • Heroes, featured items (Skins & Mounts) and loot chests can be purchased with Gems (qmWE7jw.png)
Amount Price
1 Chest cnocN53.png 100
5 Chests cnocN53.png 500
12 Chests cnocN53.png 1,000
25 Chests cnocN53.png 2,000
52 Chests cnocN53.png 4,000

Progression

Hero Brawls now reward 1 rare loot chest per week instead of 1,000 Gold (rTJbkKV.png). Rewards from progression are as follows

Type When? What?
Common Every Player Level that doesn't grant a Rare/Epic/Hero-specific chest Common quality items or higher
Rare Every 5 Player Levels At least 1 item of rare quality or higher
Epic Every 10 Player Levels At least 1 item of epic quality or higher
Hero-Specific Every 10 Hero Levels At least 1 item for that Hero

WoW Gold

WoW TokenWoW Token can be converted into Battle.net Balance, so you may use WoW Gold to buy loot chests (thanks to @Banard for mentioning).

Rerolls

  • Each loot chest can be rerolled three times. The first reroll costs 250 Gold (rTJbkKV.png), all subsequent rerolls cost additional +250 Gold (rTJbkKV.png) (up to 750 Gold (rTJbkKV.png) for the third reroll)
  • Rerolls for Epic loot chests start at 750 Gold (rTJbkKV.png) (thanks to @Caldyrvan)
  • The original contents will be permanently gone when rerolling a chest, so be careful

rTJbkKV.png Gold

  • Currency gained from playing matches and completing daily quests used to purchase (permanently unlock) Heroes and reroll loot chests
  • Every 5 Hero levels you receive 500 Gold (rTJbkKV.png)
  • Stimpacks increase Gold gain from playing matches by 150%

cKH02v7.png Shards

  • Used to forge Cosmetic items
  • You'll receive a random amount of Shards (cKH02v7.png) from loot chests
  • If a loot chest contains a duplicate item reward (thanks to @Caldyrvan for pointing out), you get
    • 400 cKH02v7.png Shards for a Legendary duplicate item
    • 100 cKH02v7.png for an Epic duplicate item
    • 20 cKH02v7.png for a Rare duplicate item
    • 5 cKH02v7.png for a Common duplicate item

(Source // Source)

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Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

Edited by Valhalen

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1 hour ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

You are right, that is probably the best thing to do based off of the amount you would save but the amount of patience and discipline  you would need to save that much should at least get you some extra chests in my opinion. I mean, the time you would have to put in to even grind that much......damn. lol

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2 hours ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

I would think that would depend on how much you yourself might want to use those gems instead to get any individual items at the cost of those gems rather then the random chance of getting it in a loot chest. And if the item you desire is even able to be bought with gems currently. Like for example the Arthus Vampire Count skin, which you can no longer buy with gems or forge with shards so, from the looks of it in-game since it's not shown anywhere at all anymore as if it doesn't exist, can only be acquired randomly as a legendary out of a loot crest. Or another example, that is shown in game as a skin you can get, is Diablo's new Prime Evil skin that you can only get as a a legendary from loot chest.

I would say personally if you were going to get the 52 loot chest for 4k gems then you would want to hoard up your gold like crazy too so you have the gold to spend on all the possible rerolls you'll want to make on all those chest. I myself still have 30 of my loot chest from the change over to 2.0 because I ran out of gold to make re-rolls with and so I'm not gonna roll any chest without the gold to make those re-rolls and give myself better chances at getting items I want from those chest. Of course to the same token you could always hoard those 52 chest if or when you get them. Or any chest you get for that matter as well since you can always open them later when new skins and heroes come into the game that you want. Since they roll at opening rather then when you are rewarded chest. 

To the same end of value in chest, one of my HOTS friends suggested that he has been forging lots of the 40 shard cost 'common'  voice lines and sprays so that when he opens chest and gets them he will at least get 5 shards on a regular basis from the duplicates. It's a decent idea considering there's 5 voice lines per hero and with 65 heroes currently in the game that's 325 voice lines. Which I know has been the majority of commons I've been getting in the chest I open myself.

So there's a few things for you to consider in general when it comes to loot chest and gems and gold and shards and getting the most value out of them.

Dana 'Cyber D' Vonaven

Edited by CyberDVonaven
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For the OP, you might want to add that epic chests cost more gold to re roll them.

Gems: Depending on how much you play it may be pointless to buy chests with gems:

If you can manage to gain at least one level per day (without any major xp bonuses) that would be 30 chests plus possible Hero chests in one month. Using a 30 days stim pack (costs 1000 gems) would earn you about 30 additional levels. This is already better than the chests you can buy for 1000 or 2000 gold. If you are a player that plays more you can easily get 4 levels per day with a stim pack which would be about 60 chests per month you get for 1000 gems.

Considering the time you would need to get 4000 gems this might be a better alternative. It boosts your gold gain from games by 150% as well which might help you to get new heroes or afford chest re rolls.

I know it is not an exact calculation because win bonus is not affected by Stim Pack.

Edited by Caldyrvan

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Rerolling chests costs different amount depending on quality. Beyond epic there is also a veteran chest or sth which is more expensive to reroll than epic chests.

Common chests have no minimum quality (4 common or better). Higher quality chests contain a minimum amount of a certain rarity. Epic chests have at least 1 rare item. Veteran chests 1 legendary item.

Thus if gold is available for rerolls it may be advisable to reroll chests at least once the attempt to get more than the minimum amount of higher quality items (or sth you like). If before reroll youre given only the minimum quality items for that chest you cant loose much (in terms of quality item numbers) by rerolling.

Reroll common chests for at least one rare item or better. Reroll Epic chests for at least 1 epic item or better or 2 rares or better. Reroll veteran chest for more than 1 Legendary item, e.g. 1 Legendary + minimum 1 rare or epic.

 

Also: Isn't the number of shards awarded not random but like in Overwatch determined by the quality of the duplicate item?

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There are no Veteran Chests, those were just created for dedicated players to compensate for the lost chest from lower levels. Players got them on launch day depending on they level there is (atm) no way to gain those chest.

Shards is simple, duplicate Items: Legendary 400, epic 100, rare 20, common 5.

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10 hours ago, KingMe said:

You are right, that is probably the best thing to do based off of the amount you would save but the amount of patience and discipline  you would need to save that much should at least get you some extra chests in my opinion. I mean, the time you would have to put in to even grind that much......damn. lol

or just use wow gold.....

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12 hours ago, Valhalen said:

Would you guys say it is worth saving gems to buy the 52 Loot Chest? It must take forever to save enough gems (assuming you don't spend real monies to buy gems), but seems like a nice deal, right?

Considering that each loot chest is valued on 100 gems, and that the 52 Loot Chest costs 4000, one would save 1200 gems by buying it.

i would just use wow gold....

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Thank you everyone! Great feedback as usual! I've updated the original post with credits :)

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11 hours ago, Banard said:

i would just use wow gold....

Umm... o_O? I'm guessing a lot of us that play HOTS don't play WoW very much, if at all.

And from what I've been told by friends that play WoW all the time. To even get the 100k in gold in WoW it would take to get a WoW Token from the auction house (which are equal to either $12 or $15 I'm not sure which it is) added to your Blizzard account wallet, changed from the one month of WoW game time it usually provides, it would take you grinding just for gold in WoW for at least several hours or more a night for over a month to get that 100k. And that's assuming you even knew how and where to go for the most efficient ways to even do that and had a character that was a high enough lvl to get it done.

 So yeah... Not the best suggestion, but thanks for it anyhow I guess.

Edited by CyberDVonaven

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14 minutes ago, CyberDVonaven said:

Umm... o_O? I'm guessing a lot of us that play HOTS don't play WoW very much, if at all.

And from what I've been told by friends that play WoW all the time. To even get the 100k in gold in WoW it would take to get a WoW Token from the auction house (which are equal to either $12 or $15 I'm not sure which it is) added to your Blizzard account wallet, changed from the one month of WoW game time it usually provides, it would take you grinding just for gold in WoW for at least several hours or more a night for over a month to get that 100k. And that's assuming you even knew how and where to go for the most efficient ways to even do that and had a character that was a high enough lvl to get it done.

 So yeah... Not the best suggestion, but thanks for it anyhow I guess.

It's a great suggestion. Earning gold in World of Warcraft isn't hard and you definitely don't need to farm several hours a day to earn 100K / month. Many HotS players are also WoW players (there was a quite popular promotion that gave you Primal FlamesaberPrimal Flamesaber mount in WoW). Many WoW players are sitting at millions of gold and don't know what to spend them on. Loot chests and Hearthstone cards are definitely a great sink right there, especially if you're playing more than one Blizzard title.

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      General
      Experience Globes can now path through gates. Fixed issues related to root visual effects. Updated decaying and ramping Slows to scale their speed with CC reduction effects. Heroes
      Alexstrasza Base Flame Buffet [E] Fixed an issue that caused Flame Buffet's Slow to be instantly removed on targets with reduced duration on being Slowed. Azmodan Level 13 Chain of Command Fixed an issue that caused Chain of Command to not apply to Demonic Invasion's on-death explosion. Brightwing Base Phase Shift [Z] Fixed an issue with Phase Shift's Store Icon. Chen Level 10 Storm, Earth, Fire Fixed an issue that caused Storm, Earth, Fire Spirits to not contest Capture Points. Wandering Keg Fixed an issue that caused Wandering Keg to occasionally not be cast. Wandering Keg now acts like other instant Abilities and will cast as soon as possible. Cho'Gall General Fixed an issue that caused Cho'Gall to contest points while Cho is in Stasis. Dehaka Base Brushstalker [Z] Fixed an issue with Brushstalker's Store Icon. Will now clamp the minimum cast range to Dehaka's radius. E.T.C. Level 7 Pinball Wizard Bonus damage updated to be additive. Level 13 Face Smelt Fixed an issue that caused Face Smelt's Slow to be instantly removed on targets with reduced duration on being Slowed. Falstad Base Flight [Z] Fixed an issue with Flight's Store Icon. Level 10 Mighty Gust Fixed an issue that caused Mighty Gust's Slow to be instantly removed on targets with reduced duration on being Slowed. Fenix Level 1 Arsenal Synergy Fixed an issue that caused Arsenal Synergy to not grant cooldown reduction for the primary target hit by Phase Bomb. Level 4 Inhibiting Energy Fixed an issue that caused Inhibiting Energy to be instantly removed on targets with reduced duration on being Slowed. Imperius Level 20 Unrelenting Descent Fixed an issue that caused Unrelenting Descent's Heal to be delayed. Johanna Base Punish [Q] Fixed an issue that caused Punish to be instantly removed on targets with reduced duration on being Slowed. Kel'Thuzad Level 4 Phylactery of Kel'Thuzad Announcements for Phylactery of Kel'Thuzad will now use team colors. Kerrigan Level 7 Boundless Fury Fixed an issue that caused Boundless Fury to refund charges against a target already marked. Kharazim Level 4 Spirit Ally Fixed an issue that caused Spirit Ally's heal FX to be visible in Fog of War. Lúcio Base Wall Ride [Z] Fixed an issue with Wall Ride's Store Icon. Lt. Morales Level 10 Medivac Dropship Announcements for Medivac Dropship will now use team colors. Lunara Base Crippling Spores [W] Fixed an issue that caused Crippling Spores to be instantly removed on targets with reduced duration on being Slowed. Maiev Level 16 Armored Assault Fixed an issue that caused Armored Assault to not grant the full bonus to Umbral Bind's Cleave. Malthael Level 20 No One Can Stop Death Announcements for No One Can Stop Death will now use team colors. Mei Base Icing [E] Fixed an issue that caused Icing's Slow to be instantly removed on targets with reduced duration on being Slowed. Level 10 Ice Wall Fixed an issue that caused Ice Wall to not apply Stopped to D.Va's Self Destruct. Muradin Level 4 Thunder Burn Tooltip has been updated to show Thunder Burn is a multiplicative reduction. Level 13 Thunder Strike Damage increase is now additive. Probius Base Worker Rush [Z] Fixed an issue with Work Rush's Store Icon. Rehgar Base Purge [Trait] Fixed an issue that caused Purge to be instantly removed on targets with reduced duration on being Slowed. Samuro Base Critical Strike [W] Fixed an issue that caused Critical Strike FX to persist if Samuro is killed while he has maximum Critical Strike stacks. Level 13 Kawarimi Fixed an issue that caused Kawarimi to create a Mirror Image with the incorrect starting Health. Sgt. Hammer Base Thrusters [Z] Fixed an issue with Thrusters' Store Icon. Stukov Base Weighted Pustule [W] Fixed an issue that caused Weighted Pustule's increasing Slow to be instantly removed on targets with reduced duration on being Slowed. Sylvanas Level 1 Unfurling Shadows Fixed an issue that caused Unfurling Shadows to not grant quest progress for the impact damage of Shadow Dagger created by spread. The Butcher Base Hamstring [Q] Fixed an issue that caused Hamstring to be instantly removed on targets with reduced duration on being Slowed. The Lost Vikings Base Go Go Go! [Z] Fixed an issue with Go Go Go's Store Icon. Zagara Level 20 Pack Instinct Fixed an issue that caused Devouring Maw to gain more bonuses than intended from Pack Instinct. Zuljin General Fixed an issue that caused Basic Attack damage in Zul'jin's Target Info Panel to not increase while Berserker is active. Base You Want Axe? [Trait] Fixed an issue that caused You Want Axe to gain progress while at maximum Basic Attack bonus. Level 16 Wrong Place Wrong Time Fixed an issue that caused Wrong Place Wrong Time to not respect the stack cap of You Want Axe?. Return to Top
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    • By Staff
      A new Heroes of the Storm patch is now available for playtesting on the PTR with many Hero changes and bug fixes. Check out the official PTR notes for more details!
      We expect the patch to be available for testing for one week before it goes live.
      (Source)
      Our next Heroes of the Storm patch has just hit the Public Test Realm and will be available for playtesting. As always, if you encounter any bugs during your PTR play sessions, please stop by the PTR Bug Report forum to let us know about your experiences.
      Quick Navigation:
      General Balance Update Bug Fixes General
      Updated Homescreen and Startup Music. NEW: Brawl Mode added! Brawls will rotate on the 1st and 15th of every month. Return to Top
      Balance Update
      Heroes
      Auriel
      Talents
      Level 1 Searing Light Now only deals damage to enemy Heroes. Level 7 Energized Cord Now increases Basic Attack range by 1.1. Level 16 Reservoir of Hope Quest bonus reduced from 75 to 55. Wrath of Heaven Armor reduction increased from 10 to 20. Spell Power increased from 10% to 15%. Chromie
      Talents
      Level 1 Timewalker's Pursuit Spell Power increased from 10% to 15%. Level 7 Mobius Loop Slow reduced from 60% to 40%. Level 20 Unravelling Lingering Slowing Sands no longer consume Energy. Now also increases Slowing Sands cast range by 50%. Johanna
      Base
      Shield Glare [E] Mana cost increased from 45 to 55. Talents
      Level 1 Divine Fortress Health bonus starting value increased from 20% to 25%. Zealous Glare Damage bonus reduced from 75% to 70%. Level 7 Steed Charge Duration increased from 3 to 4 seconds. Level 13 Blessed Hammer Damage reduced from 74 to 65. Level 16 Holy Renewal Cooldown reduction reduced from 1.5 seconds to 1 second. Shrinking Vacuum Damage reduction increased from 25% to 30%. Duration increased from 2 to 3 seconds. Slow increased from 25% to 30%. Tracer
      Talents
      Level 4 Is That a Health Pack?! Healing from Regen Globes increased from 10% to 15% of maximum Health. Pulse Generator Healing reduced from 18% to 12%. Level 13 Jumper Cooldown refresh reduced from 150% to 100%. Shield reduced from 6.5% to 6%. Zul'jin
      Base
      You Want Axe? [Trait] Basic Attack damage increased from 94 to 118. Bonus from quest completion reduced from 1 to .25. Talents
      Level 1 Recklessness Basic Attack damage bonus reduced from 15% to 10%. Level 10 Guillotine Cooldown reduced from 40 seconds to 30 seconds. Mana cost reduced from 70 to 60. Taz'dingo! Cooldown increased from 90 seconds to 100 seconds. Mana cost increased from 75 to 80. Level 16 Let the Killing Begin Kill window reduced from 1.5 seconds to 0.5 seconds. Level 20 Buzzsaw Kill window reduced from 1.5 seconds to 0.5 seconds. Return to Top
      Bug Fixes
      General
      Experience Globes can now path through gates. Fixed issues related to root visual effects. Updated decaying and ramping Slows to scale their speed with CC reduction effects. Heroes
      Alexstrasza Base Flame Buffet [E] Fixed an issue that caused Flame Buffet's Slow to be instantly removed on targets with reduced duration on being Slowed. Azmodan Level 13 Chain of Command Fixed an issue that caused Chain of Command to not apply to Demonic Invasion's on-death explosion. Brightwing Base Phase Shift [Z] Fixed an issue with Phase Shift's Store Icon. Chen Level 10 Storm, Earth, Fire Fixed an issue that caused Storm, Earth, Fire Spirits to not contest Capture Points. Cho'Gall General Fixed an issue that caused Cho'Gall to contest points while Cho is in Stasis. Dehaka Base Brushstalker [Z] Fixed an issue with Brushstalker's Store Icon. Will now clamp the minimum cast range to Dehaka's radius. E.T.C. Base Face Smelt [W] Fixed an issue that caused Face Smelt's Slow to be instantly removed on targets with reduced duration on being Slowed. Level 7 Pinball Wizard Bonus damage updated to be additive. Falstad Base Flight [Z] Fixed an issue with Flight's Store Icon. Level 10 Mighty Gust Fixed an issue that caused Mighty Gust's Slow to be instantly removed on targets with reduced duration on being Slowed. Fenix Level 1 Arsenal Synergy Fixed an issue that caused Arsenal Synergy to not grant cooldown reduction for the primary target hit by Phase Bomb. Level 4 Inhibiting Energy Fixed an issue that caused Inhibiting Energy to be instantly removed on targets with reduced duration on being Slowed. Johanna Base Punish [Q] Fixed an issue that caused Punish to be instantly removed on targets with reduced duration on being Slowed. Kharazim Level 4 Air Ally Fixed an issue that caused Air Ally's heal FX to be visible in Fog of War. Lúcio Base Wall Ride [Z] Fixed an issue with Wall Ride's Store Icon. Lunara Base Crippling Spores [W] Fixed an issue that caused Crippling Spores to be instantly removed on targets with reduced duration on being Slowed. Maiev Level 16 Armored Assault Fixed an issue that caused Armored Assault to not grant the full bonus to Umbral Bind's Cleave. Mei Base Icing [E] Fixed an issue that caused Icing's Slow to be instantly removed on targets with reduced duration on being Slowed. Level 10 Ice Wall Fixed an issue that caused Ice Wall to not apply Stopped to D.Va's Self Destruct. Muradin Level 4 Thunder Burn Tooltip has been updated to show Thunder Burn is a multiplicative reduction. Level 13 Thunder Strike Damage increase is now additive. Probius Base Worker Rush [Z] Fixed an issue with Work Rush's Store Icon. Rehgar Base Purge [Trait] Fixed an issue that caused Purge to be instantly removed on targets with reduced duration on being Slowed. Samuro Base Critical Strike [W] Fixed an issue that caused Critical Strike FX to persist if Samuro is killed while he has maximum Critical Strike stacks. Level 13 Kawarimi Fixed an issue that caused Kawarimi to create a Mirror Image with the incorrect starting Health. Sgt. Hammer Base Thrusters [Z] Fixed an issue with Thrusters' Store Icon. Stukov Base Weighted Pustule [W] Fixed an issue that caused Weighted Pustule's increasing Slow to be instantly removed on targets with reduced duration on being Slowed. Sylvanas Level 1 Unfurling Shadows Fixed an issue that caused Unfurling Shadows to not grant quest progress for the impact damage of Shadow Dagger created by spread. The Butcher Base Hamstring [Q] Fixed an issue that caused Hamstring to be instantly removed on targets with reduced duration on being Slowed. The Lost Vikings Base Go Go Go! [Z] Fixed an issue with Go Go Go's Store Icon. Zagara Level 20 Pack Instinct Fixed an issue that caused Devouring Maw to gain more bonuses than intended from Pack Instinct. Return to Top
      Click here to discuss this post with other players in the official Heroes of the Storm forums.

    • By Staff
      Master every Heroes of the Storm battleground with our detailed map guides, featuring strategies for objectives and drafting!

      Heroes of the Storm features a wide range of maps, each offering unique objectives and strategies. To help players excel in every battleground, we’ve created comprehensive guides that cover drafting, objectives, and gameplay for all maps.


      Alterac Pass: Free Cavalries from Prison Camps to fight alongside your team. Battlefield of Eternity: Secure Immortals to destroy enemy structures. Blackheart’s Bay: Collect Doubloons to fire Captain Blackheart’s cannons. Braxis Holdout: Control Beacons to summon powerful Zerg waves. Cursed Hollow: Gather Tributes to curse the enemy team and gain an advantage. Dragon Shire: Control Shrines to summon the mighty Dragon Knight. Garden of Terror: Collect Seeds to unleash Garden Terrors on your enemies. Hanamura Temple: Escort Payloads to deal damage to enemy structures. Infernal Shrines: Summon Punishers by defeating Guardians at Shrines. Sky Temple: Capture Temples to rain laser blasts on enemy structures. Tomb of the Spider Queen: Turn in Gems to summon Webweavers to assist your team. Towers of Doom: Capture Altars to damage the enemy Core indirectly. Volskaya Foundry: Control Capture Points to pilot the Triglav Protector. Warhead Junction: Collect Warheads to bombard enemy structures.
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