Toffees 5 Report post Posted September 12, 2013 Hey guys I've recently noticed that when reading the forum on my iPad, the pages start to shrink. It's something to do with the adverts at the bottom of the screen. It doesn't happen all the time but its kinda annoying because it keeps resetting when you scroll the page and then starts to shrink (zoom out) as you start reading I'm running iPad OS ver 6.13 1 Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted September 14, 2013 Hello, Thanks for notifying us. Could you please provide us with a screenshot of the issue? The idea is that we need to identify the ads causing the problem, so that we can remove them. Vlad has an iPhone, so I'll get him to browse the forums too, hoping he will stumble upon the same ads. Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted September 15, 2013 Hi Damien It appears to getting better. Here's some images of the banners causing the issue http://i916.photobucket.com/albums/ad1/spam68/image_zpsa7fd5d6d.jpg http://i916.photobucket.com/albums/ad1/spam68/image_zpsecb5f619.jpg Cheers Toffees Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted September 15, 2013 (edited) And just as I was replying to the last post, this add appeared and the screen started to shrink again :/ http://i916.photobucket.com/albums/ad1/spam68/image_zps68e18bcc.jpg http://i916.photobucket.com/albums/ad1/spam68/image_zps2b08a1a1.jpg Edited September 15, 2013 by Toffees Quote Share this post Link to post Share on other sites
Liofa 0 Report post Posted September 24, 2013 This is happening all over the site for me on my ipad. The two I've noticed today when reading the SOO guide are Mazda cx5 and Meet the new windows 8 adverts. I often encounter the problem on the class guide pages, especially ones with very long pages, such as the disc priest rotation guide. Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted October 3, 2013 Ahh come on guys this is getting ridiculous. The ad's are getting worse with the latest being Cathay pacific. It makes reading posts on any iOS based device a pain in the arse as the page keeps moving as you're reading it. When you want to reply you spend a minute playing 'Hit the reply button'. Please get it fixed ASAP as it makes reading the problems totally annoying Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted October 3, 2013 Sorry, I totally forgot to check that thread (I got married on the 21st of september and that was a pretty big distraction ). I'll ask our account manager at Intergi to take a look at the screenshot and get that fixed. Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted October 20, 2013 Hi Damien Congrats on the wedding!!! Just to make you aware that the problem is still here. It's not related to the adds, it's related to the advert overlay code that places the advert at the bottom of the display. Matt Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted October 20, 2013 Hi Damien Congrats on the wedding!!! Just to make you aware that the problem is still here. It's not related to the adds, it's related to the advert overlay code that places the advert at the bottom of the display. Matt Thanks! I don't have an iPad, so that makes it very hard for me to investigate. Now, you seem to be knowledgeable, since you figured out that the overlay code is causing the problem. I don't know if it's possible o do that from the iPad, but could you try and save the content of the DOM (from the <html> root). I think that if I had that, I'd be able to investigate. Maybe "saving the page as" would do the trick. The thing is that I reported the problem to our ad agency, but without details I know that they won't find it. So anything helps. Quote Share this post Link to post Share on other sites
Liofa 0 Report post Posted October 22, 2013 It's still happening and getting worse: http://i935.photobucket.com/albums/ad199/liofa73/image_zps62dda1df.jpg http://i935.photobucket.com/albums/ad199/liofa73/image_zps977dbb9e.jpg http://i935.photobucket.com/albums/ad199/liofa73/image_zps5090d1e2.jpg Your ad people certainly won't care, but as many more people are using mobile devices, I hope you can get it sorted. Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted October 22, 2013 It's still happening and getting worse: http://i935.photobucket.com/albums/ad199/liofa73/image_zps62dda1df.jpg http://i935.photobucket.com/albums/ad199/liofa73/image_zps977dbb9e.jpg http://i935.photobucket.com/albums/ad199/liofa73/image_zps5090d1e2.jpg Your ad people certainly won't care, but as many more people are using mobile devices, I hope you can get it sorted. Thanks for the screenshots. It's really weird, I mean in the first screenshot there are like 6 ads, which should never happen. From the previous messages, I thought it was the bottom ad that was like expanding or attaching itself to the bottom. I've sent another e-mail to get that removed. Quote Share this post Link to post Share on other sites
Liofa 0 Report post Posted October 26, 2013 Yup it's mainly the bottom one, it sort of keeps flashing and as it does so the forum or page text constantly shrinks. I think the side ads grow as well. Even when the page has loaded the ad at the bottom starts to shrink the page, so if you are just about to click a link you sort of miss. Very strange. :) Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted November 15, 2013 Does anyone know of an app that let's me analyse served pages to my iPad? Is there a Safari debug mode or similar tools like chrome/IE? Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted November 15, 2013 Does anyone know of an app that let's me analyse served pages to my iPad? Is there a Safari debug mode or similar tools like chrome/IE? There is, but you need to use your iPad or iPhone through your Mac, after connecting it on USB, I think. I've installed the iOS SDK on my Mac, and I'll try to debug this mobile browsing issue. First time I tried browsing the website from the iOS simulator, I was greeted by a huge popup, not cool Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted November 17, 2013 Ok, so I've spent some time this morning trying to track down this issue, to no avail. I used the method described here: http://webdesign.tutsplus.com/tutorials/workflow-tutorials/quick-tip-using-web-inspector-to-debug-mobile-safari/ I used a UK-based proxy to make sure I would get UK ads on my iPhone simulator, but I didn't get the ones that resize the page, sadly Quote Share this post Link to post Share on other sites
Toffees 5 Report post Posted November 19, 2013 I've been using http://www.browserstack.com/ to simulate various versions of IPads and phones etc (great site BTW) and havent been able to replicate whats happening on my actual iPad. The next step for me is to link my iPad up to a Mac VM and capture what my iPad is seeing in debug mode. Quote Share this post Link to post Share on other sites
Fouton 266 Report post Posted December 5, 2013 Hey Damien, Id just like to point out this is still a very obnoxious problem. As others say, whenever I scroll along the forum posts (not so much general forums but actual posts) the banner adds that attempt to place themselves around the bottom of the screen consistently move and slightly resize the forum page. It also seems to lag my iPod a large amount. I will get my camera tomorrow and make a video to show you the issue I'm getting. Mainly it's the futureshop and Walmart add, but I don't think those are the specific ones, it's likely the ad displayer to begin with. It's also been trying to place itself on the bottom of my screen, and slowly scroll down a tad on its own, which it does several times until it randomly decides to stop. Quote Share this post Link to post Share on other sites
Fouton 266 Report post Posted December 5, 2013 Lol as soon as I try to replicate this and give you guys an example of what I mean, I can't seem to get the Walmart/Futureshop ads that have overlay to show up anymore. Everything works fine when the overlay isn't around though, I can confirm that much! Quote Share this post Link to post Share on other sites
Fouton 266 Report post Posted December 6, 2013 I don't know if you've applied a fix recently in attempt to solve the issue but the overlay thing of the Walmart ad is no longer messing around with my screen. It seems to be fixed, ill let you know if it starts to act up again! Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted December 6, 2013 I don't know if you've applied a fix recently in attempt to solve the issue but the overlay thing of the Walmart ad is no longer messing around with my screen. It seems to be fixed, ill let you know if it starts to act up again! Well, I bugged our ad agency so many times about this that maybe they finally figured it out Often, these are not ad campaigns that they are running themselves, but rather some non video game related ads that they get from a 3rd party partner. So when something goes wrong with these ads, it is very difficult for them to track things down. In any case, I am confident that as time goes by, we will see less and less of these issues. Thank you for following up on the problem. I can't replicate it here in France because I never get these ads (even when I use a proxy). Quote Share this post Link to post Share on other sites
Fouton 266 Report post Posted December 6, 2013 I'm somewhat glad I was so that I could help! (If my posts did infact help, otherwise atleast I'm able to provide information that its working now) Now the only thing I need left to maximize my mobile experience is not be terrible at clicking the "x" to close the ad, and get a newer model iPod since mines like 4 years old and getting slow :( 1 Quote Share this post Link to post Share on other sites
Damien 1,514 Report post Posted December 6, 2013 I'm somewhat glad I was so that I could help! (If my posts did infact help, otherwise atleast I'm able to provide information that its working now) Now the only thing I need left to maximize my mobile experience is not be terrible at clicking the "x" to close the ad, and get a newer model iPod since mines like 4 years old and getting slow Well, there shouldn't really be an ad that needs closing. We don't normally allow these ads to be run on the website and our agency is aware of that. Quote Share this post Link to post Share on other sites
Fouton 266 Report post Posted December 6, 2013 Ah, well thats what those banner ads are, they pop up on the bottom of your screen and I gotta close them off each time if they're in my way. Though with this fix its not so horrible anymore Quote Share this post Link to post Share on other sites
