Crafting Legendaries - Stuck on quest

[Bullkhacki 0]

I have submitted multiple tickets, reported a bug and been to every forum and neither Blizzard or anyone seems to have an answer for my issue. Weeks ago when the Nether Disruptor first became active, I received the Armorcrafter's Commendation and completed the quest chain to craft my first legendary item using Leatherworking.  The next time the Disruptor was up, I began the quest chain for a second time, but never completed the quest chain and decided to change professions to Tailoring so I can craft the legendary tailoring item. After reaching skill level 800, I waiting for the Disruptor to become active, I received a new Armorcrafter's Commendation and went to hand it in to Eliezer Hammerbeard, but instead of it starting the Tailoring quest, he says, "Hold on just a moment. Let's finish the armor we're already making first." It appears my toon is stuck on the prior quest from when I had Leatherworking, however, I do not show the quests in my quest log to abandon it and there seems to be no way to reset this. I've even waited for the Disruptor to come back up again the following week and still the same message. This appears to be the same message I get time and time again (3 times and counting). Is anyone else having this issue or know what I can possibly do? Appreciate the help!!

[Valks 2,375]

I'll be honest, I've never heard of it happening - I assume you were told by Blizzard that they can't help with in-game issues?

Have you tried the live web chat? They are normally pretty helpful there. Maybe they could reset your quest log somehow?

Do you perhaps need to swap back to LW to finish it and then do Tailoring again? It's obviously very expensive, but that might fix it?

[Bullkhacki 0]

Thanks for the feedback!  After submitted multiple tickets, Blizzard at first though I wasn't level 800 and I had to explain several times that I was and waited for the disruptor to come back up.  I know the deal how the quest works.  Unfortunately, their only answer was to submit as a bug and hope one day it gets fixed.  I was thinking of switching back to LW to see if quest appeared but I read if you switch, you go back to level 1 and that would be such a grind again to level up to 800 just to try to remove a quest then switch and re-level tailoring back to 800 again.  I guess I'm S.O.L. for now.  I tried to find live chat and couldn't.  Everywhere I looked the only option was to submit either a ticket or bug.  I thought it would be a simple case of them just resetting my quest log as well but i guess not.  :(

[Valks 2,375]

It might be that they don't allow live chat for this :/

Is there another character you have that you can complete it on? It really sucks that they can't help tbh!