Technical - Ad popups on initial page load

[Audity 0]

Just thought I'd bring this to your attention. I've paid to be a premium member, but every time I come to the site, I get the popup to pay for premium and all the ads (video, image, etc) until I reload the site. I'm using the latest version of Chrome but a bit older version of windows at the moment (win10). If there's any other information I can give to help pinpoint what the bug might be, just let me know 🙂

Edited January 8 by Audity
additional info

[Natalia 20]

30 minutes ago, Audity said:

Just thought I'd bring this to your attention. I've paid to be a premium member, but every time I come to the site, I get the popup to pay for premium and all the ads (video, image, etc) until I reload the site. I'm using the latest version of Chrome but a bit older version of windows at the moment (win10). If there's any other information I can give to help pinpoint what the bug might be, just let me know 🙂

Hi there, many thanks for the support and flagging this issue. For starters, could you please let me know if this issue persists after logging out and then logging back in?

Many thanks

[Audity 0]

hi thanks 🙂 that seems to have fixed it